Frequently Asked Questions

1. Select a property and choose available dates from the calendar
2. Enter the number of guests and your contact information
3. Complete payment with credit card to confirm your booking
4. You will receive a confirmation email with all the details

You can book any dates shown as available on the calendar. We recommend booking early for popular properties and peak seasons.

To modify your reservation, please contact us via the contact form or by phone. Changes are subject to availability.

• Check-in: From 3:00 PM
• Check-out: By 10:00 AM

*Times may vary by property. Please check the property page for details.

We offer self check-in. After your booking is confirmed, you will receive an email with detailed instructions on how to access the property and retrieve the keys.

Since we offer self check-in, late arrivals are not a problem. However, if you plan to arrive after 10:00 PM, please let us know in advance.

We accept credit card payments only. Supported cards include VISA, Mastercard, American Express, JCB, Diners Club, and Discover.

Yes, we can issue receipts. Please contact us via the contact form with your preferred recipient name and description.

• 3+ days before check-in: Free cancellation (full refund)
• 2 days to 1 day before: 50% of accommodation fee
• Day of / No-show: 100% of accommodation fee

View full cancellation policy →

Please contact us via the contact form or by phone. Have your reservation number and name ready for faster processing.

Basic amenities including shampoo, conditioner, body soap, towels, and toothbrushes are provided. Please check each property page for specific details.

Most properties offer free parking. The number of available parking spaces varies by property, so please check the property page for details.

Yes, free Wi-Fi is available at all properties. Connection instructions are provided in the property.